Frequently Asked Questions
Everything you need to know about shopping with Berkeley Supply.
How long will it take for my order to ship?
Most orders are processed and shipped within 1-2 business days. Once your package is on its way, you will receive a tracking number via email.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain limited-edition or sale items may be final sale.
Do you offer international shipping?
Yes, we ship worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and the weight of the order.
How can I ensure I am ordering the correct size?
We provide detailed size charts and fit notes on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I exchange an item for a different color or size?
Yes, we offer exchanges depending on current stock availability. Please contact our support team to initiate an exchange request before returning your original item.